Users can't access files

clearosIf users can't log on to access file shares, it's likely that the SMB service has stopped. This article describes how I fixed a troublesome SMB service that wouldn't start.


Start by logging on to your ClearOS server with an admin account.

  1. Go to System > Settings > Services.
  2. Check to see which services are running.
    1. At the time of writing this article, snortsam and smb had stopped, and wouldn't start.
  3. Stop the dnsmasq service.
  4. Start the dnsmasq service.
  5. Start smb
  6. Start snortsam.

So you can see that I needed to restart the dnsmasq service, before I could get smb and snortsam up and running.


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