Fixing problems with GLPI

glpiWhen I fix a problem with GLPI, I like to document the fix in case the problem happens again. Here are some of the problems that I've been able to fix.


Automatic action: Mailgate Error

I started receiving the following email:

[GLPI] Monitoring of automatic actions

The following automatic actions are in error. They require intervention.
mailgate : Retrieve email (Mails receivers)

 The fix was to:

  1. Go to Setup > Automatic actions.
  2. Click on mailgate to open it for editing.
  3. Select the Automatic action tab.
  4. Click on the (x) on Last run.
  5. Click on the (x) for Next run.
  6. Click Execute.

 

Thanks for visiting,
Steven