Bounces, unsubscribes and activities

CiviCRMBounces, unsubscribes and activities, can involve emails that need to be processed. This article describes how to set this up.

Maintaining a good email reputation

A good start is to set up SPF in the DNS for your domain. This will prevent other hosts from using your domain name for spamming.

  1. Start by accessing cPanel for your web host.
  2. Go to Mail > Email Authentication.
  3. Enable SPF.

In Siteground this will create an default SPF record that will probably suffice for most purposes.

A second strategy is to set up a reverse DNS. In Siteground this means requesting a PTR record.


Email account creation

Start by adding some email accounts in your Mail provider. Here are some examples:

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