Troubleshooting Admin Tools
IP Address locked out
If your internet provider changes your IP address, as can happen occasionally, and you have enabled Allow administrator access only to IPs in Exclusive Allow IP List you may find that you are locked out of Joomla. Here is the fix:
- In a browser, search for Whats My IP
- Google will display your public IP address.
- Access your Joomla website database, using PHPMyAdmin.
- Browse to xxxx_admintools_adminiplist
- Change the record to your new public IP address.
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